Frequently Asked Questions
Everything you need to know about your Gymreapers gear and orders.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. Once your package leaves our warehouse, you will receive a tracking number via email to monitor your delivery status.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all items in original, unused condition with tags attached. Please note that certain items, like lifting straps or wraps, must be in their original packaging for hygiene reasons.
Do you ship internationally?
Yes, Gymreapers ships worldwide. Shipping rates and delivery times vary by country and are calculated at checkout. Please be aware that international orders may be subject to customs fees or import duties.
How do I know which size to order for belts and sleeves?
We provide detailed sizing charts on every product page. For lifting belts, we recommend measuring around your navel rather than using your pant size to ensure the most accurate and supportive fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Sezzle.
Are your products covered by a warranty?
Yes, we stand behind our quality. Many of our products, including our weightlifting belts, come with a 1-year warranty against manufacturing defects to ensure you can train with confidence.